Legal

Disclaimer

Last updated: July 30, 2026

Not a law firm, not legal advice

Terra is a software platform, not a law firm. Nothing on Terra — including policy alerts, predictive timelines, community answers, or responses from Jay, our AI assistant — is legal advice, and using Terra does not create an attorney-client relationship between you and Terra or anyone affiliated with it.

About Jay, our AI assistant

Jay is powered by a large language model and can make mistakes, including about specific rules, deadlines, or eligibility criteria. Jay is meant to help you understand general immigration concepts and how Terra works — not to tell you what to do in your specific legal situation. Always verify anything case-critical against official government sources, and for anything high-stakes, talk to a licensed immigration attorney.

Predictive timelines

Timeline estimates and outcome predictions are based on patterns in historical, publicly available data. They are informational estimates, not guarantees. Actual processing times and outcomes depend on your specific case, the relevant government agency, and factors outside Terra's knowledge or control.

Community content

Answers posted by other community members, or generated automatically by Jay when a question goes unanswered, reflect the views of individual users or an AI system — not professional legal advice, and not necessarily accurate for your situation.

Premium attorney connections

On Terra Premium, we can introduce you to a licensed immigration attorney. That attorney relationship, and any advice given within it, is between you and the attorney directly — governed by their own professional obligations, not by Terra.

When in doubt

If a decision genuinely matters to your case — a filing, a deadline, a response to a government notice — verify it with an official source or a licensed attorney before acting on it.

Contact

Questions about this disclaimer? Email legal@terra.example.